State
infocode | info | Operational Status | Diagnostic Protocols |
10000 | OK | Request is normal | Request is normal. |
10001 | INVALID_USER_KEY | The key is incorrect or has expired | When a developer initiates a request, the key is incorrect or has expired. |
10002 | SERVICE_NOT_AVAILABLE | No permission to use the corresponding service or the request URL path is misspelled | The developer does not have permission to use the corresponding service. For example, if a developer applies for a WEB location key but uses it to access reverse geocoding, this error will be returned. The same applies vice versa. The developer misspelled the request URL path. For example, the correct https://restapi.amap.com/v3/ip was incorrectly written as https://restapi.amap.com/vv3/ip. |
10003 | DAILY_QUERY_OVER_LIMIT | Access has exceeded the daily limit | The developer's daily access volume exceeded the limit and was automatically suspended by the system. It will be automatically restored at 0:00 the next day. |
10004 | ACCESS_TOO_FREQUENT | Requests are too frequent within a given time period | The developer's access volume within a unit of time (1 minute) exceeded the limit and was automatically suspended by the system. It will be automatically restored in the next minute. |
10005 | INVALID_USER_IP | IP whitelist error; the server IP sending the request is not in the IP whitelist | The IP whitelist set by the developer on the LBS official website console is incorrect. The outgoing IP of the corresponding server has not been added to the whitelist. You can set the IP whitelist under "Console > Configuration". |
10006 | INVALID_USER_DOMAIN | The bound domain is invalid | The domain bound by the developer is invalid and needs to be reset in the official website console. |
10007 | INVALID_USER_SIGNATURE | Digital signature verification failed | Developer signature verification failed. The developer enabled the "Digital Signature" feature in the key console but did not generate the digital signature according to the specified algorithm. |
10008 | INVALID_USER_SCODE | MD5 security code verification failed | Developers need to verify whether the SHA1 and package bound to the key are consistent with those in the SDK package. |
10009 | USERKEY_PLAT_NOMATCH | The request key does not match the bound platform | The key used in the request does not match the bound platform. For example, the developer applied for a JS API key but used it to call the web service interface. |
10010 | IP_QUERY_OVER_LIMIT | IP access has exceeded the limit | Developers who have not set an IP whitelist use a key to initiate requests, and the number of requests sent from a single IP exceeds the limit, resulting in automatic suspension by the system. After suspension, it cannot be automatically restored; you need to submit a ticket to contact us. |
10011 | NOT_SUPPORT_HTTPS | Service does not support HTTPS requests | The service does not support HTTPS requests. If you need support, please submit a ticket to contact us. |
10012 | INSUFFICIENT_PRIVILEGES | Insufficient permissions; service request denied | Service is denied due to lack of permission to request the service. |
10013 | USER_KEY_RECYCLED | Key has been deleted | The developer deleted the key, and it cannot be used normally after deletion. |
10014 | QPS_HAS_EXCEEDED_THE_LIMIT | Cloud map service QPS exceeded the limit | QPS exceeded the limit, and requests exceeding the limit were rejected. Requests within the rate-limiting threshold will still return normally. |
10015 | GATEWAY_TIMEOUT | Limited by single-machine QPS rate limiting | This issue occurs when limited by single-machine QPS rate limiting. It is recommended to reduce the QPS of the request or submit a ticket to contact us via the console. |
10016 | SERVER_IS_BUSY | Server load is too high | Server load is too high; please try again later. |
10017 | RESOURCE_UNAVAILABLE | The requested resource is unavailable | The requested resource is unavailable. |
10019 | CQPS_HAS_EXCEEDED_THE_LIMIT | Total QPS for a certain service exceeded the limit | QPS exceeded the limit, and requests exceeding the limit were rejected. Requests within the rate-limiting threshold will still return normally. |
10020 | CKQPS_HAS_EXCEEDED_THE_LIMIT | A specific key's QPS for a certain service interface exceeded the limit | QPS exceeded the limit, and requests exceeding the limit were rejected. Requests within the rate-limiting threshold will still return normally. |
10021 | CUQPS_HAS_EXCEEDED_THE_LIMIT | Account QPS for a certain service interface exceeded the limit | QPS exceeded the limit, and requests exceeding the limit were rejected. Requests within the rate-limiting threshold will still return normally. |
10026 | INVALID_REQUEST | Account is in a banned state | The account is banned due to violations and is unavailable. If you have objections, please log in to the console and submit a ticket for appeal. |
10029 | ABROAD_DAILY_QUERY_OVER_LIMIT | A specific key's QPS exceeded the limit | QPS exceeded the limit, and requests exceeding the limit were rejected. Requests within the rate-limiting threshold will still return normally. |
10041 | NO_EFFECTIVE_INTERFACE | Interface permission for the request has expired | When a developer initiates a request, the interface permission has expired. Please submit a ticket to contact us. |
10044 | USER_DAILY_QUERY_OVER_LIMIT | Daily usage quota for the account dimension exceeded the limit | The daily usage quota for the account dimension exceeded the limit, and requests exceeding the limit were rejected. Requests within the rate-limiting threshold will still return normally. |
10045 | USER_ABROAD_DAILY_QUERY_OVER_LIMIT | Daily overseas service usage quota for the account dimension exceeded the limit | The daily usage quota for overseas service interfaces for the account dimension exceeded the limit, and requests exceeding the limit were rejected. Requests within the rate-limiting threshold will still return normally. |
20000 | INVALID_PARAMS | Request parameters are illegal | The value of the request parameter was not filled according to the specification requirements. For example, a parameter's value range is [1,3], but the developer mistakenly entered '4'. |
20001 | MISSING_REQUIRED_PARAMS | Required parameters are missing | Required parameters specified in the interface are missing. |
20002 | ILLEGAL_REQUEST | Request protocol is illegal | Request protocol is illegal. For example, a certain interface only supports GET requests, but POST was used instead. |
20003 | UNKNOWN_ERROR | Other unknown errors | Other unknown errors. |
20011 | INSUFFICIENT_ABROAD_PRIVILEGES | Query coordinates or planning points (including start point, end point, waypoints) are overseas, but there is no permission for overseas maps | This issue may occur when using reverse geocoding interfaces, input prompt interfaces, nearby search interfaces, or route planning interfaces. Planning points (including start point, end point, waypoints) are not within the mainland of China. |
20012 | ILLEGAL_CONTENT | Query information contains illegal content | This issue may occur when using search interfaces, usually due to illegal query content. |
20800 | OUT_OF_SERVICE | Planning points (including start point, end point, waypoints) are not within the mainland of China | This issue may occur when using route planning service interfaces. Planning points (including start point, end point, waypoints) are not within the mainland of China. |
20801 | NO_ROADS_NEARBY | No roads found near the specified points (start point, end point, waypoints) | This issue may occur when using route planning service interfaces. No roads are found near the specified points (start point, end point, waypoints). |
20802 | ROUTE_FAIL | Route calculation failed, usually due to road connectivity issues | This issue may occur when using route planning service interfaces. Route calculation fails, usually due to road connectivity issues. |
20803 | OVER_DIRECTION_RANGE | The distance between start and end points is too long | This issue may occur when using route planning service interfaces. Route calculation fails, usually due to the distance between the start and end points being too long. |
300** | ENGINE_RESPONSE_DATA_ERROR | Service response failed | If an error code starting with 3 appears, it is recommended to first check if the input parameters are correct. If unresolved, please provide detailed information about the error reproduction and submit a ticket to us. (For big data interfaces, please directly contact the responsible business team.),30001、30002、30003、32000、32001、32002、32003、32200、32201、32202、32203。 |
40000 | QUOTA_PLAN_RUN_OUT | Balance depleted | The balance of the purchased service has been depleted, and the service cannot be continued. |
40001 | GEOFENCE_MAX_COUNT_REACHED | Fence count reached the limit | The number of geographical fences that can be created with the key has reached the limit. |
40002 | SERVICE_EXPIRED | Purchased service has expired | The term of the purchased service has expired, and it cannot be continued. |
40003 | ABROAD_QUOTA_PLAN_RUN_OUT | Overseas service balance depleted | The overseas balance of the purchased service has been depleted, and the service cannot be continued. |